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My School Ensures Customer Satisfaction in a Unique Way

The secret weapon is: overdelivering

Shajedul Karim
3 min readOct 1, 2020
Photo by Ivan Aleksic on Unsplash

It’s 7 am again.

Waking up feels dreading. Thought of classes feels upsetting. Sitting in the class feels boring.

There’s no way. You have to wake up, go to class, and sit.

But I used to wake up, go to class, and observe.

Schools might be boring because there’s nothing entertaining here.

But, marketing is entertaining and in my school, along with studies, I learned marketing as well.

Observing taught me a lot about marketing. I figured out how my school ensures customer satisfaction. It was fun to discover that.

And, I hope it will be more fun to share it with you.

The Traditional Way Doesn’t Work Anymore

Everyone does those common little things like giving away free sweets on occasions, organizing parent-teacher or parent-board meetings (to ensure that parents are aware of everything that goes around the school and make them feel special), certificates for almost every competition (I mean for even the ‘Worst Writing of the Month’), keeping on improving the school, and so on and on and on.

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Shajedul Karim
Shajedul Karim

Written by Shajedul Karim

My story might not matter but it'll gently touch your interior and remind you how smarter you are. Google forced to include numbers: shajedul.karim.01@gmail.com

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